Terrible Customer Service

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It was the middle of my workday when my phone interrupted me. On the other end was a company I had severed ties with in favor of another option that was half the price for identical service. I told the girl as much.

"I understand," she said. "But we don't let people cancel by letter. This is a courtesy call to inform you that we won't be canceling your service or refunding your money."

What?

"So how do I cancel and get my money back?" I wanted to know. "You have my signature on the piece of paper in front of you. I clearly want out."

"We don't let people cancel by letter."

"So--what--you need me to hang up and call you back?"

"My supervisor is nearby. Please read between the lines."

I had my answer. "What's your phone number?" A minute later--less time than I had spent deciphering the cryptic courtesy call--I had canceled my service and was told I would get a full refund. I was pleased about keeping my money, but the whole experience was absurd and frustrating. I felt like I was part of a Dilbert cartoon:


Ratbert: I'm a powerless rodent

Every time I have a terrible customer service experience, it makes me glad that Sonlight has a different approach. We're here to help. When you talk to Customer Relations, you're in touch with someone who has been authorized to help you. When you chat with a Sonlight Advisor, you're connecting with a homeschool mom who is there to help you find the right materials for your family. And if you discover--halfway through the year--that a different Core program would be better for your family, we have you covered with the Love to Learn, Love to Teach Guarantee.

I am thrilled with all the tools you have to ensure your homeschool experience is a success. You can find a community on the Sonlight Forums and a happy throng over on Facebook. And if I can be of any help, please let me know.

 ~Luke Holzmann
Filmmaker, Writer, Empty Nester

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Why Pray in Your Homeschool

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Prayer can change lives--including your own. I was very much encouraged by Mandy's post How the Gospel Changes Prayer. And Se7en provided 7 ways to make God part of your daily (homeschool) life. Even if you haven't been thinking about prayer lately, you should find both posts encouraging.

Personally, I've been challenged lately to turn to God when things get overwhelming. This is often related to the spiritual discipline of meditation. I get so caught up in what's going on that I have a tendency to forget to look to Christ. But if I take a moment to thank God for His sacrifice, to consider His creation, to remember His provision, I find I am a little more relaxed. And praying in these moments helps me change my attitude.

I appreciate that Sonlight offers time to pray each morning and that we can stop to pray any time something comes up. I think this is a very healthy perspective to have in work. It's also something I should do more often at home.

Pray
Pray

So why pray in your homeschool? Here are the things rattling around in my head today--inspired by the linked posts above:

  1. Prayer reminds me that--through Christ--I can draw near to God
  2. Prayer encourages me to seek God's will in a situation
  3. Prayer sets my focus outward
  4. Prayer offers perspective as I consider the needs of others
  5. Prayer links me with other believers as I intercede with and for them
  6. Prayer allows me to stop running and rest
  7. Prayer--in a group--allows me to learn from others as they pray
  8. Prayer gives me a chance to ask for more wisdom
  9. Prayer can change lives ...like mine

Has prayer been on your mind recently as well? Were you encouraged by Mandy and Se7en's posts?

 ~Luke Holzmann
Filmmaker, Writer, Empty Nester

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The Benefits of Discussing a Story Together

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As a homeschool family, you have many opportunities to see how your kids are doing. But even with that close connection, sometimes it's difficult to get down to core ideas and beliefs. This is where discussing stories together can be so powerful.

In one of the Sonlight titles--Peace Child(?)--the passage about Judas betraying Jesus was met with cheers. Why? That culture celebrated backstabbing. It was even better if you could get the person to think you were a friend. So Judas using a kiss to turn in Christ was the epitome of success. Talk about fundamental differences in perspective!

Even in small areas, discussing stories can reveal things near and dear to your child's heart. Is he moved with compassion for the injured animal? Is she stirred by the injustice of the situation? Does the description of how things were built then spark his imagination? Does she want to try her hand at making the meal depicted in that passage? Can he not stop talking about a particular situation in the book? Does she still make up stories associated with that moving passage? Those are ways to see how God has made and gifted your children. And I think those are great hints to where you may want to point your children to fly.

As you discuss the stories you read together, you may discover that you didn't read the same book. You may catch one theme and your child may have caught another. That's one of the things I like about great literature: There is depth you can explore together.

Did you have any conversations or insights come up while you were reading stories together this last year?

 ~Luke Holzmann
Filmmaker, Writer, Empty Nester

P.S. Peace Child and Out of the Dust are both titles in Sonlight's Core 100 program.

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Academic excellence matters because it honors God

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Sonlight cares about academics. After many years in our programs, Sonlight graduates tend to be very well-educated and insightful adults. (Meet our 2013 scholarship winners for some shining examples.)

We emphasize academics because we believe that academic excellence honors God.* Jesus taught that the greatest commandment is to love with your whole being. He describes a love that involves the heart, soul and mind:

Jesus replied: "Love the Lord your God with all your heart and with all your soul and with all your mind." This is the first and greatest commandment. And the second is like it: "Love your neighbor as yourself." –Matthew 22:37-39

Our minds aren't the only important things, or the most important. But they are important. God wants us to stretch our minds and use them to the fullest. I knew a fellow homeschool mom who used to buy four little workbooks, hand them to her children, and consider her work done. I thought, wow, that would be easy! But it wouldn't be good.

I believe the ultimate goal of homeschooling is to equip children to do whatever God calls them to. We want to raise up children to do whatever comes their way. And more often than not, that goal requires a solid academic education.


Sonlight student Anna P completes an impressive experiment with Sonlight Science E

Whether you are actively teaching in the younger years, or serving as your high schooler's learning coach, we don't skimp on academics. Sonlight provides the tools for you to teach the full spectrum of what kids need to know. We cover all the subjects. Those 60-pound Sonlight boxes arrive at your doorstep full of materials to help your children become well-educated people who love to learn.

When you choose Sonlight, you know you're giving your children the academic foundation to succeed in life. Over their years with Sonlight, they will learn to read, write, communicate effectively, think critically, consider various perspectives, and figure out whatever they want to keep learning.

Does character matter? Does loving God matter? Yes, yes and yes!! These are my highest desires for your children and you'll find Sonlight helps you more than you could have imagined in those areas. At the end of the day, we want to help you raise up children who love the Lord.

In doing so, Sonlight doesn't waver in its commitment to solid academics as well. We believe that well educated children who love the Lord can grow up to truly change the world. May it be so.

Blessings,
Sarita

P.S. I wrote more extensively on this topic last year. Read more about the balance between a focus on academics and character, and four reasons why we should challenge our children academically.

* More accurately, perhaps I should say that academic excellence gained through devotion to Christ honors God. The mere acquisition of knowledge in a prideful way or for the sake of personal glory doesn't do much to honor our Creator. But when we seek Christ as the motivation for our academic pursuits, when we submit to His call on our lives each day, we will be ready to follow Him wherever He leads.

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Are You in Control of Your Kids?

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He's got a dusty-blond head of hair and the physique of a high school football player. He has a similar expression as well. But he doesn't play football. He boxes and hikes. Someone in the room mentions that Brittany and I are "really religious."

"I'm always up for talking about it," I offer, reiterating my enjoyment of Random Bible Question Time with Luke. I love answering questions and encountering sticking points I didn't know existed. I also do my best to present various views if I am aware of them. This is one of the ways I challenge myself to keep learning.

He talks at me but doesn't meet my gaze. "You do not want to get into this with me."

"Oh, he does," my wife rejoins. I nod emphatically.

He sighs. "Well, first, you should know I'm an atheist." No problem. "What do you say to the fact that Christianity is just a conglomeration of much older religions, like the Egyptian sun god born on December 25th and stuff?"

We talk about it. I mention Zeitgeist: The Movie and then we get down to history. I'm not trying to shut him down, but there's no way I'm going to hold back. He then mentions the late publishing of the Gospels and hints at the theory that the Gospels made Christ progressively more divine the later they were written.

So we talk about that too.

I try to affirm his questions as reasonable--given what he's heard and read. But even so, I'm afraid I steamrolled him a bit. It's uncomfortable to come up against someone who has solid responses to the flimsy straw men you've been burning as effigies. Our time comes to a close before I can decompress the discussion. That bums me out a bit.

I want to provide a safe place for kids to express their doubts and struggles. When I was in high school, my goal was to "win" and "prove" the other person wrong. Since then, I've seen firsthand how destructive such an approach can be to building relationships and pointing people to Christ.

Supermom made this point really clear for me in her post Relationships Before Rules. Please give it a read. I really appreciated her thoughts.

May the hearts of our children be turned to us (their parents) and drawn to Christ as they see in us His love and grace, and not anger and offense and judgment. As your children transition from "totally under your control" to giving you influence, are they allowing you to provide insight or are they pushing away?

Whatever the case, may the peace of Christ rule in your heart as you continue to bring your children before the Lord in prayer. Because, while you ultimately can't control your kids, He loves them and does not want them to perish.

 ~Luke Holzmann
Filmmaker, Writer, Empty Nester

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Around the World with Sonlight

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Even though I've lived in Colorado since the 1990s, I'm still amused whenever I pass this sign on Interstate 25:

greenlandc

Yes, apparently Greenland is in Colorado. But if you need services there you're out of luck. Greenland, Colorado covers 1.3 square miles of land, by the way, unlike Greenland the island, which covers a considerably larger 836,109 square miles.

One of the great things about Sonlight is our emphasis on geography. It's important to know where you are in relation to the rest of the world, as well as where the significant events of history took place and why they happened. That's why Sonlight takes time to emphasize both history and geography (our Markable Map is a big help with this).

Why bother learning dates and places? After all, anyone can look this stuff up online in seconds and GPS mapping software can get you where you need to go quickly and efficiently (well, most of the time). Memorizing dates and places is one thing, but actually learning about the places you read about, internalizing the knowledge, and understanding what happened where and the reasons behind the events is quite another matter. This is where homeschooling in general, and Sonlight in particular, can go a long way toward encouraging and cultivating a better understanding of the world.

Although Sonlight emphasizes history and geography, it's not in a boring, memorize facts sort of way. Since many of our history and geography lessons are tied to great literature, children are far more interested in learning about the world around them. Along the way they can learn interesting information about different countries.

Take Greenland, for instance, which in reality isn't very green. It's generally believed that the Viking Erik the Red discovered Greenland after he got kicked out of Iceland (but that's another story). Different accounts tell about how Greenland got its name. One version, usually considered a myth, says that Erik named it that in order to attract other people to Greenland, which certainly sounds better than Cold Barren Island. Some people think the word translated as "green" actually means "ground," as in Ground Land. Others believe that the climate in Greenland used to be warmer, so there may have been more green around back then.

At any rate, every geographical area has history and more often than not the history is engaging and helps children learn about how the world works today. Learning about different nations covers topics ranging from geography, government, religion, economy, language, the arts, and much more.

How do you integrate geography into your homeschool studies? Let us know!

Robert Velarde
Author/Educator/Philosopher

P.S. If you have access to an iPhone or iPad, the world geography app Barefoot World Atlas, normally $4.99, is free for a limited time. It's a fun app that lets kids get a big picture view of geography.

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The Most Memorable Part of School: Stories

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Think back to your school days. What do you remember?

For college, I remember hanging out with friends, a few specific moments in class (of both the awful and awesome kind), swimming, and some experiences on film sets and editing. Little else elbows its way to my recollection. Textbooks? I remember the dampness of my drool-soaked pillow more than the faded content of the pages that made me comatose.

High school? There are a few key conversations, some important situations, one or two events that stick to my mind. I remember a few of the fun projects I worked on--but none of the content they were designed to teach me. Same with the few films they took a period to show: Why did we watch that? I know that I took an introductory science class--the title of which even escapes me--but the textbook? Nothing. Of the texts and papers I read, the only ones I remember where the good stories. The lame books have almost completely shifted into the nether, leaving but a lingering metaphorical bitter taste.

Homeschool? There were tears. Many because of the red marks which marred my recently printed paper (draft two). I don't recall if I cried or just wanted to when my creation failed to materialize out of the clay when doing a craft in our co-op group. There were a few creative writing assignments I loved and some fun science activities. But mostly, my memory of school was listening to my mom read books. Great books. Wonderful books. Brilliant stories. Masterful tales. Gripping adventures. Stories that made us cheer. ...and cry.

I loved being homeschooled. I loved hearing story after story, many of them at bedtime. That was my favorite part of school (yes, even more than lunch). There was so much to learn and discuss and imagine in books.

And I'm not alone. Check out the very encouraging Sonlight Moment "What was your favorite part of the year?"

What do you remember from school? Do your children love the stories too?

 ~Luke Holzmann
Filmmaker, Writer, Empty Nester

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