Incredulity bathes her face as she stares at me.
"You've never had a massage1 before?!"
I shake my head. Brittany and I are celebrating our 5th Anniversary and have sprung for a couple's massage. The room is dim. Soothing music drips in the background. Somewhere incense is smoldering. This place is all about the experience.
Brittany loved it. Me? It was nice. ...but let's just say that it's a good thing special events only roll around once in a while. My budget wouldn't handle much more. <smile>
When you visit Sonlight--via the web--we can't set the ambiance for your room. I can't make your computer suddenly smell like lavender. And we don't have the technology to work the knots out of your neck. No. Your Sonlight web experience has much more to do with how quickly we can help you find the right homeschool materials.
It's all about user experience (which, I learned today, is abbreviated UX). Melanie Seibert left us a wonderful message about how we were doing a good job. We did a little happy dance and felt fired up to make the site even better.
I thanked her for her kind words, and she immediately tweeted me back:
Thanks for Creating a Website that Works
Cloud nine. It was better than a massage (though Brittany may disagree).
We want your experience of Sonlight--both on the web and in your homeschool--a wonderful one. That's why we rely heavily on your feedback and reviews.
If you haven't swung by to tell us what you thought about your most recent Sonlight program, we'd love to know what worked and what we could do to improve your experience.
~Luke Holzmann
Filmmaker, Writer, Empty Nester
1There are words that tend confuse me:
- County ...too much like Country
- Demands ...too much like Demons
- Clever ...too much like Cleaver
- Angle ...too much like Angel
- Massage ...too much like Message
For whatever reason, I find myself triple-checking those words.
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