Lost and Confused?

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I sometimes find myself lost and confused--and inexplicably unable to communicate effectively; almost as if everything I said was a garbled mess of incoherent mutterings.

It's rather frustrating.

Clear communication is essential to interact with and help people. And for as much effort we put into making sonlight.com helpful and easy to use... sometimes we fail to do so.

It's rather frustrating ...both for us and you.

So if you've spent any time poking around Sonlight's site the past year, I would love any feedback you have as to what you loved and what confused you like a garbled mess of incoherent mutterings. If you got lost or frustrated at any time, I want to know what you think would make that page less confusing.

The new web design goes live April 1--in conjunction with the release of our new catalog--so you have until then to get me as many ideas as you can. (And, really, if you ever have any ideas on how we can make Sonlight better, we want to know!)

Please, make a comment here or send me an email (link on the right there) and give me:

  1. The URL of the page that tripped you up
    (e.g. /RM32.html)
  2. What gave you trouble
    (e.g. "I couldn't use the green nav bar to get anywhere!")
  3. And if possible: How you would like to see it fixed
    (e.g. "Let me click on the grade bar to go to another grade.")

I think the new site design is going to rock--and I can't wait to show you some of the stuff I'm doing--but with your help, I can make it even better!

 ~Luke Holzmann
Filmmaker, Writer, Expectant Father

P.S. I know, I know; I'm putting you to work. I don't want to be a burden, but your ideas are invaluable to me!

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